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Towing & Road Safety FAQs
Want to learn some great tips on how to avoid disaster on a road trip, how to safely drive in a rainstorm, and what to do in case of an auto accident?
We have some great tips listed below. Looking for more tips on road safety? Follow us on our Facebook page.
Who do I call when my car's battery dies and leaves my stranded?
C&D Towing and Recovery is an AAA award-winning towing and roadside service business that serves the Eastern suburbs of Pittsburgh. You can contact us at 412-469-9380. We offer AAA-approved battery delivery and installation as well as towing, when needed.
I have a flat tire and I am not sure how to safely put on my spare, can you help me?
Yes! Our trained roadside assistance and towing technicians can help safely remove your flat tire and install your spare tire. If you do not have a spare tire, we can offer to tow your vehicle to your mechanic or tire shop of choice. You can contact us at 412-469-9380.
I was in an auto accident, what should I do?
1. Stay Calm and Check for Injuries. Even if you think you are “fine”, it is a good idea to either let the ambulance transport you to the hospital or to immediately (after all the steps are finished) go see your physician. Accidents cause your body to be flooded with adrenaline, which can mask pain, yet once the adrenaline wears off, you may realize you were injured and you are not fine. Call 9-1-1, if anyone is injured.
2. Control the Scene. Before taking time to exchange information, get to a safe place. If there are no injuries and the vehicle is drivable, safely move to the right or left of the emergency lane. Some state laws require drivable vehicles to be removed from the roadway to avoid traffic congestion. Turn on your hazard lights and set out warning flares or reflective triangles. Do not leave the scene of the crash, but find a safe place to remain until emergency services arrive.
3. Notify the Police and Submit a Report. The law requires you to notify the police. No matter what either party says, call the police and file a report. If the police do not come to the scene to open an investigation, you can file a report by visiting a local police department or automobile insurance agency in the days after a crash. Having a report on file may help later if a liability claim is filed.
4. Document the Scene and Exchange Information. It is important to exchange and gather information with all parties involved in the crash, including witnesses. Having this on file will help complete any future paperwork or address potential problems. AAA suggests that you document:
– Addresses/email address
– Vehicle Information including makes, models and years for all cars involved
– Vehicle identification/license plate numbers
– Driver’s license numbers
– Insurance carriers and policy numbers
– Take photos of the location, people involved and damaged vehicles
5. Notify Your Insurance Carrier. Your insurance carrier will need to be notified following a crash to start the proper claim filing. Many insurance companies have staff available 24/7 and can assist immediately. Having proof of insurance in your vehicle is required by law and makes filing a claim easier if not at home.
6. Get Your Vehicle Towed to the nearest AAA-Approved Repair Facility of your choice. You have the right to get your vehicle repaired at a body shop of your own choosing. In addition to facilities suggested by your insurance company, consider a quality AAA Approved Auto Body shop which can be found by visiting www.AAA.com/Repair.
Tips for driving in the rain?
1. Slow down and leave ample stopping distance between your car and the car in front of yours. Your vehicle can hydroplane at as low speeds as 35 mph. All it takes is enough water to make your tire lose contact with the road.
2. Make sure to check your windshield wipers. If they are falling apart or leaving streaks, it’s time to replace them. If you can’t see clearly while driving, this will create a dangerous driving condition for both you and whoever is in your vehicle’s path.
3. Avoid using cruise control in wet or slippery driving conditions. When driving in wet-weather conditions, it is important to concentrate fully on every aspect of driving. Avoiding cruise control will allow the driver more options to choose from when responding to a potential loss-of-traction situation, thus maximizing your safety.
4. Responding to a Skid. Even careful drivers can experience skids. If a driver feels their car begin to skid, it’s important to not panic and follow these basic steps:
Continue to look and steer in the direction in which the driver wants the car to go. Avoid slamming on the brakes as this will further upset the vehicle’s balance and make it harder to control. If you feel the car begin to skid, continue to look and steer in the direction you want the car to go. Don’t panic, and avoid slamming on the brakes to maintain control.
What are some factors that can lead to my car overheating in the summer?
• Low Coolant – Make sure that your coolant reservoir is full. Make sure to check for leaks.
*Never add coolant to a hot engine. Wait for the engine to cool before removing the cap or pouring in the coolant. This can lead to being burned and injured.
• Old or Low Oil – The internal parts of your engine have to be lubricated. Make sure to keep your oil full and fresh.
• Stuck or Broken Thermostat – Your thermostat is responsible for regulating the amount of coolant flowing through the engine. A broken or malfunctioning one can easily cause your car to overheat.
We recommend having your automobile towed to your mechanic, in the case of overheating, so that they may properly diagnose and fix the issue.
If you need a tow or roadside assistance, give us a call at
Tips for Summer Road Trip?
1. Inspect your tires – look for any bulges on the sidewalls, check the tread depth, and check the air pressure. Don’t forget to check your spare as well.
2. Check your fluids levels (wiper fluid, coolant, steering fluid, brake fluid, etc.), and it would be a good time to get an oil change.
3. Check and replace, if necessary, your windshield wipers and air filter.
4. Have your brakes inspected to make sure that they are not worn and in need of replacing.
5. Check your battery terminals and cable connections, as well as check your belts to make sure they are not loose, cracked, or chipped.
6. Pack an emergency kit in case of an accident or medical issue. Include things like a flashlight, blanket, basic tools, first-aid kit, and rags. Also bring water and extra non-perishable snacks, just in case. A solar phone charger isn’t a bad idea either.
7. Make sure to have your AAA Card with your license and registration, and that all three are current.
And as always, if you are in the Pittsburgh area and are in need of Towing or Roadside Assistance, give us a call 24/7 at 412-469-9380
How can I tell if my battery is low or dying?
➡️ You may hear a low “whining” noise when trying to start the car.
➡️ The car won’t crank or start, and the lights don’t turn on.
➡️ Engine cranks but doesn’t start.
➡️ Battery/Charging Dash light is on.
If you need roadside assistance and a new AAA-approved battery installed – give us a call at (412) 469-9380
I ran out of gas on my way to work, who do I contact for help?
C&D Towing offers AAA roadside assistance to those in need of fuel delivery, for the Eastern Pittsburgh suburbs.
Just contact us at 412-469-9380.
Looking for more great safety and driving tips? Follow us on our Facebook page.
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